Terms & Conditions

These Terms & Conditions govern your use of the Certify Pro service (the "Service"). The Service is provided by Certify Pro ("Certify Pro", "we", "us"), and by using the Service you enter into an agreement with Certify Pro.

You can contact us at any time at CertifyPro@proton.me.

By creating an account, accessing the Service, or continuing to use it, you agree to these terms. If you do not agree, you must stop using the Service.

If you use the Service on behalf of a company or other organisation, you confirm you have authority to bind that organisation to these terms. If you use it as an individual, you confirm you are of legal age to enter a contract.

Certify Pro is a compliance register for professional certifications and licences. It lets a firm record staff, store certificate details and documents, receive renewal alerts at 60, 30 and 7 days before expiry, and share read-only verification links.

Certify Pro is a record-keeping and reminder tool. It does not issue, validate or renew any certification, and it does not constitute legal, regulatory or professional advice. You remain responsible for your own regulatory compliance and for the accuracy of the records you enter.

You must provide accurate registration information and keep it up to date. You are responsible for keeping your credentials confidential and for all activity that occurs under your account.

You must tell us promptly at CertifyPro@proton.me if you believe your account has been accessed without authorisation.

You must not misuse the Service. In particular you must not: use it for any unlawful purpose; commit fraud or send spam; upload or share content that infringes intellectual property or other rights; upload malware; probe, scan or test the security of the Service; scrape, crawl or bulk-extract data; circumvent plan limits, storage caps or access controls; or resell or redistribute the Service without our written consent.

You must not upload personal data about individuals unless you have a lawful basis to do so and have informed them where required.

You keep ownership of the staff records, certification data and documents you upload. You grant us a limited licence to host, store, process and display that content solely to operate and provide the Service to you.

You are responsible for having the rights to upload the content you submit, and for its accuracy.

Certify Pro retains all rights, title and interest in the Service, including its software, design, branding and documentation. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with your selected plan and these terms.

You must not reverse engineer, decompile or attempt to derive the source code of the Service, except to the extent that restriction is prohibited by law.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, currency, tax, invoicing, subscription renewal, cancellation and refund mechanics are handled by Paddle and are governed by the Paddle Buyer Terms at https://www.paddle.com/legal/checkout-buyer-terms.

Subscriptions renew automatically for the plan period you selected until cancelled. Plan prices, staff record limits and storage caps are shown on our pricing page and may change on notice; changes will not affect a period you have already paid for.

Our refund terms are set out on our Refund Policy page.

We work to keep the Service available and reliable, but we do not guarantee that it will be uninterrupted, timely, secure or error-free. Maintenance, third-party outages and factors outside our control may affect availability.

To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.

We may suspend or terminate your access if you materially breach these terms, fail to pay for your subscription, present a security or fraud risk, or repeatedly or seriously violate our acceptable use rules. Where practical we will give notice and an opportunity to resolve the issue.

You may stop using the Service and cancel your subscription at any time. On termination, you may request an export of your data within 30 days, after which we may delete it.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential loss, including loss of profits, business, data, goodwill or anticipated savings, or for any regulatory penalty arising from your own compliance obligations.

Our total aggregate liability arising out of or in connection with the Service is limited to the fees you paid in the 12 months before the event giving rise to the claim.

Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.

You agree to indemnify us against claims, losses and reasonable costs arising from content you upload, your unlawful use of the Service, or your breach of these terms.

We may update these terms; material changes will be notified in the app or by email, and continued use after the change takes effect constitutes acceptance.

You may not assign these terms without our consent. We may assign them as part of a merger, acquisition or sale of assets.

Neither party is liable for failure to perform due to events beyond its reasonable control.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, unless mandatory local law in your country of residence provides otherwise.